Remote Control 1 lithium CR2025 3V battery (included)
Product is not suitable for household room illumination
Lighting: 4W LED(non-replaceable)
No flue or chimney required
Full fittings and instructions included
Voltage: 110-120V 60Hz
Flame Effect Works with or without Heat
Low and High Heat Settings
8 Flame Brightness Settings
LED Digital Temperature Readout
Timer 0.5 to 9 Hours
Thermostat 10C-32C / 50F-90F
Full Function Remote Control
Q: Are you a trading company, manufacturer or distributor?
A: We are one of the most outstanding manufacturers for electric fireplace in China. We produce the electric insert/firebox, wood mantel and polystone mantel directly by our self own plants/factories.
Q: How do you guarantee the quality?
A: Our factories are well-organised. We carry out inspection through every steps of production, from incoming material, molding, coating, assembling to final packing. We have our own inspection sheet and record the results to make sure every items satisfied customers' requirements. Also, we accept your inspection if required.
Q: How can I place an order from you? What about your payment term, MOQ and delivery time?
A: Contact me via trademanager or send me inquiry with the requested item numbers, estimated purchase quantity and other necessary details. We will get back to you with our quotation based on the information you provided. Once all the details(including price, packaging, payment term and etc.) are confirmed, a proforma invoice will be generated and sent for your confirmation. The production will be started right after confirmed PI and received the deposit payment.
Payment Term: 30% deposit, 70% after shipment release
MOQ: 50pcs per model, some special models might require higher MOQ
Delivery Time: 45~60days
Q: How about the warranty? Do you offer spare parts? What kind of spare parts and how much you can provide?
A: One year warranty. We do offer spare parts(1% free of charge). For spare parts more than 1% of order quantity, additional charge required.
Q: How do you deal with sample?
A: You would have to pay the sample cost and freight cost to your place. The sample cost could be refunded after you place a reasonable order after sample. Please check with the sales contact about this. Besides, the sample lead time is 15 to 20 days.
Re: Customized Design
Q: Do you accept customized design?
A: Customer designs is very welcome, we have a professional design and developing team, we have already worked with many customers for exclusive projects. Come and talk with us in details.